NEW DELHI, Jan 20 (Reuters) – Air India has been fined 3 million Indian rupees ($37,000) for its dealing with of an unruly passenger on one in every of its flights in November, India’s aviation regulator mentioned on Friday.
The licence of the pilot-in-command on the New York-New Delhi flight, the place the incident occurred, was additionally suspended for 3 months whereas a penalty of 300,000 rupees was imposed on Air India’s director-in-flight providers, the regulator added in an announcement.
The ruling on the Tata group-owned airline adopted from an incident on a Nov. 26 flight during which a male passenger, whereas apparently inebriated, allegedly urinated on a feminine co-passenger.
Air India, on Friday, mentioned it was learning the regulator’s order on the matter, however acknowledged that there have been “gaps” within the airline’s inner reporting and guaranteed the “related steps” have been being taken to deal with them.
“We’re additionally strengthening our crews’ consciousness of and compliance with insurance policies on the dealing with of incidents involving unruly passengers,” mentioned a spokesperson.
India’s aviation regulator had earlier issued formal paperwork, named present trigger notices, to some Air India workers, together with the pilots and cabin crew of the flight concerned within the incident, asking why enforcement motion shouldn’t be taken towards them.
Air India had additionally issued present trigger notices and de-rostered one pilot and 4 cabin crew as a part of its investigation. The airline, on Thursday, additionally imposed a flying ban for 4 months on the passenger.
($1 = 81.1830 Indian rupees)
Reporting by Aditi Shah, Sakshi Dayal, and Tanvi Mehta; Enhancing by Sudipto Ganguly and Vin Shahrestani
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